What is the check-in and check-out policy at Mount Nelson, A Belmond Hotel, Cape Town?
Check-in is from 15:00 and check-out is by 11:00.
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Mount Nelson, A Belmond Hotel, Cape Town – A Favorite for Families in Cape Town
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Key details
About the Hotel
76 Orange Street, Cape Town, 8001,
- Close to Table Mountain
Perfect
9.7
9.8
4.8
4.7
5-star historic city estate at the foot of Table Mountain
Property Overview
Mount Nelson, A Belmond Hotel, Cape Town is a 5-star hotel set on a
Accommodations
The hotel offers
Dining & Entertainment
Mount Nelson is renowned for its
Wellness & Recreation
The hotel's spa & wellness center features a sauna, steam room, and a range of treatments from leading South African specialists, including massages, facials, and body scrubs. Two outdoor heated pools are open all year, one with a pool bar and both with sun loungers and umbrellas. Guests have access to a fitness center,
Family & Pet-Friendly Amenities
The hotel offers a professionally supervised
Highlights
Location: At the foot of Table Mountain in Cape Town city centre
Pools: One of the largest heated pools in South Africa & a second heated pool
Dining: 7 restaurants including The Red Room and Amura
Wellness: Spa with sauna, steam room & treatments by South African specialists
Experiences: Legendary afternoon tea & Chef's Table
Family: Supervised Children's Club, playground, babysitting
Pet Policy: Pet-friendly with dedicated pet bowls and baskets
“The Mount Nelson, A Belmond Hotel, is where luxury settles comfortably at the foot of Table Mountain. I admire its famous afternoon tea and the way it balances historic charm with family-friendly amenities; even pets are catered to with special attention. The gardens alone, sprawling across nine acres, offer a tranquil escape within vibrant Cape Town.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe One Bedroom Suite2 persons68 sq. feet1 King-size bedAir conditioningShowerroom details
Superior Room2 persons25 sq. feet2 Single beds or 1 Queen-size bedAir conditioningBathtubroom details- Studio Suite2 persons49 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Diving
- Snorkelling
- Canoeing
- Hiking
- Horseback riding
- Cycling
- Tennis court
- Billiard tables
- Yoga class
- Sports trainer
- Fishing
Guest Parking
- Public parking is possible on site for free.
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- CD player
- AM/FM alarm clock
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Dining Onsite
Mount Nelson, A Belmond Hotel, Cape Town offers a delightful culinary tapestry weaving together local flavors and international cuisines. Each dining venue, set in distinct ambiances, invites guests to indulge in authentic experiences while savoring gourmet dishes crafted with care.
Mount Nelson, A Belmond Hotel, Cape Town Location
76 Orange Street, Cape Town, 8001,
Explore Cape Town
Local Highlights
South African National Gallery
13 minutes' walk
Art collection featuring South African and international works; free admission on certain days.
District Six Museum
25 minutes' walk
Museum dedicated to the history of the District Six neighborhood; offers insightful guided tours.
Bo-Kaap Museum
19 minutes' walk
Cultural museum showcasing the history of the Bo-Kaap neighborhood; vibrant architecture and heritage.
Cape Town Holocaust Centre
5 minutes' walk
Educational center focused on Holocaust history with powerful exhibitions and community programs.
Table Mountain Hike
35 minutes' walk
Hiking trails offering stunning views of Cape Town; suitable for thrill-seekers and nature lovers.
Relaxation at Green Point Park
30 minutes' walk
Beautiful park with serene gardens; ideal for picnics and leisurely strolls among diverse flora.
Lord Nelson Restaurant
1 minute' walk
Elegant dining option featuring a mix of local and international cuisine; cozy atmosphere with great service.
Kloof Street House
6 minutes' walk
Rustic eatery offering seasonal fare in a charming garden setting; favorites include gourmet burgers and salads.
Nelson's Eye
10 minutes' walk
Casual steakhouse known for high-quality meat dishes; warm ambiance caters to families and groups.
Labia Theatre
7 minutes' walk
Iconic independent cinema showing art films and documentaries; cozy venue with a vintage vibe.
Christopher Moller Art Gallery
5 minutes' walk
Contemporary art gallery featuring local artists; hosts rotating exhibitions and special events.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of ZAR 595.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are not allowed.
Languages
English, German, French, Italian, Portuguese, Afrikaans, Xhosa, Zulu
Year renovated:
2012
Number of floors:
4
Number of rooms:
199
Former name
Mount Nelson Hotel by Orient-Express
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Excellent facilities
Spacious rooms
Garden grounds
Thoughtful amenities
Cons
Uncomfortable bed
Slow service
Guest reviewsbased on 1425 reviews
Elijah from United States
Family with children
Deluxe Room
3 nights in November 2025
|
Reviewed: January 29, 2026
6/10
Underwhelming Service and Décor
awful carpet cheap furniture
Service felt slow and inattentive despite the staff numbers. The room decor felt outdated. It had an awful carpet and cheap furniture. I also found the lobby surprisingly small.
0 Helpful
owen from united kingdom
Single
junior suite
4 nights in November 2025
|
Reviewed: December 03, 2025
9.3/10
a charming stay
seating area spacious bathroom shuttle service updated equipment
the junior suite included a seating area and a spacious bathroom , i found the amenities quite convenient. the hotel provides complimentary shuttle service to the waterfront. i also appreciated the availability of daily newspapers in the lobby. i took advantage of the on-site fitness centerwith updated equipment.
the elevators seemed a little slow during peak hours , i noticed.
Facilities
9/10
The outdoor pool area offers comfortable loungers , and i enjoyed spending afternoons there. There is also a separate children's pool available. the hotel has a business center with computers and printing services . a gift shop offers a selection of local crafts and souvenirs.
Dining
9/10
the breakfast buffet included a wide selection of pastries , fresh fruit , and hot dishes , it was quite diverse. i found the afternoon tea service elegant , and the restaurant offered a varied menu with local and international cuisine. the bar provided a selection of cocktails and wines.
Service
10/10
the concierge arranged tours and transportation , their service was efficient. housekeeping was thorough , and the staff addressed requests promptly. the front desk staff provided helpful information , and they ensured a smooth check-in and check-out experience.
0 Helpful
|
Show more reviews
FAQs
About Mount Nelson, A Belmond Hotel, Cape Town
Is parking available at Mount Nelson, A Belmond Hotel, Cape Town?
Public parking is available on-site for free without reservation.
What dining options does Mount Nelson, A Belmond Hotel, Cape Town offer?
The hotel features several dining options, including a Cantonese restaurant and a bar serving cocktails and light meals.
How far is Mount Nelson, A Belmond Hotel, Cape Town from Table Mountain?
The hotel is located approximately 4 km from Table Mountain.
What wellness facilities does Mount Nelson, A Belmond Hotel, Cape Town provide?
The hotel offers a spa, fitness centre, sauna, and two outdoor swimming pools.
Does Mount Nelson, A Belmond Hotel, Cape Town offer any activities for children?
The hotel provides a kids' club, children's playground, and babysitting services.
What amenities can guests expect in the rooms at Mount Nelson, A Belmond Hotel, Cape Town?
Rooms feature air conditioning, a mini fridge bar, and in some cases, a stone fireplace.
What landmarks are located near Mount Nelson, A Belmond Hotel, Cape Town?
Nearby landmarks include the Company's Garden (1 km) and V&A Waterfront (3 km).
What is the distance from Mount Nelson, A Belmond Hotel, Cape Town to Cape Town International Airport?
The hotel is approximately 20 km from Cape Town International Airport.
Does Mount Nelson, A Belmond Hotel, Cape Town provide Wi-Fi access?
Free Wi-Fi is available in all rooms.
What languages are spoken by the staff at Mount Nelson, A Belmond Hotel, Cape Town?
The staff speaks multiple languages to assist guests.
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